Effective Date: March 12, 2024
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking details.
Shipping Rates & Delivery Times
We ship to the USA, Canada, UK, Australia, and selected international destinations. Shipping times may vary depending on your location:
- Standard Shipping: 5–10 business days
- Express Shipping (if available): 2–5 business days
Shipping fees are calculated at checkout. We offer free standard shipping on orders over $50.
Tracking Your Order
Once your order ships, we’ll send you a tracking number via email. You can use this to monitor your shipment’s progress online.
Customs, Duties & Taxes
International shipments may be subject to import taxes or customs duties. These charges are the buyer’s responsibility and are not included in the shipping fee.
Delays or Missing Packages
If your order hasn’t arrived within the estimated delivery time, please check your tracking info first. If you still need help, contact us at [email protected] and we’ll investigate.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. We are not responsible for packages lost or delayed due to incorrect or incomplete address details.
Contact
If you have any questions about shipping, feel free to contact us at [email protected].